Fennec OS
A custom operating system for floor plans, reservations, bottle service, ticketing and live ops. It runs across Harbour Event Centre, TradeX, The Pit, The Show and 20+ event companies, streamlining everything from the door to the bar.
Found a manual gap in your booking flow. Want me to automate it?
Done. That saves about 4 hours a week.
Your tip-out flow loses about 6 hrs a week. One agent can run it nightly and clear the manual work.












Outdated systems slow you down. We fix that with AI and custom software, built around how you really work.
Automating the busywork and giving your team back real hours every week.
Software built around how your business really runs, not an off-the-shelf compromise.
We measure every project by what matters to you: hours saved, revenue grown, operations made simpler. Real outcomes, not busywork.
A custom operating system for floor plans, reservations, bottle service, ticketing and live ops. It runs across Harbour Event Centre, TradeX, The Pit, The Show and 20+ event companies, streamlining everything from the door to the bar.
We bring enterprise experience to every project, including AI enablement at Uniserve Communications Corporation, applying AI to real operational systems at scale.
We built the technology layer for a UK matchmaking platform, turning complex matching logic into clean, scalable software, from product architecture through to production.
Palapa Tours came to us with a tip-out variance problem: gratuity splits shifted from cruise to cruise and were hard to reconcile fairly. We built them customized tip-out software that calculates, splits and tracks staff gratuities automatically across their floating tiki-bar cruises, so every payout is consistent, transparent and free of disputes.
We worked side by side with venue owners to build Fennec: floor plans, reservations, bottle service, ticketing and live ops, all synced in real time across major venues in Canada.
Visit fennecapp.comDesign, version and activate floor layouts in seconds. Drag tables, set minimum spends and mark VIP zones with a live birds-eye view of every floor.
Real-time table statuses and seat assignments on one synced canvas across every host, VIP and scanner.
Tailored packages, automated bottle-girl flow and complete order history. Tap a table, start a tab, run the room.
Sell tickets, import guestlists and check in with a scanner that works offline, built for the door and calibrated for the rush.
Unified guest profiles with spend history, preferences and segments. Target and personalise outreach across every channel.
Trigger SMS, WhatsApp and email flows from any signal: booking confirmed, deposit due, birthday next week.
Revenue, attendance, table turnover and promoter performance, beautifully visualised, exportable and scheduled to your inbox.
Live stock counts across every bar and storage room. Reorder points, par levels and waste flags in one console.
We built Ferry as the intelligence layer for Fennec: a network of specialized AI agents that handle lead generation, floor ops, guest communication and inventory, so your team can focus on the experience instead of the admin.





Three clear steps, from a free first call to a working solution that fits how you run.
A free call to learn about your business and see if we are a good fit. No commitment, no cost.
We map your day-to-day operations, find where time and money leak, and pin down the core issues worth fixing.
We build the solution and check in with you often, so it stays aligned with how you actually work.
We are people's people. For 5+ years we have sat down with business owners and learned how they actually run their business. We combine that with AI expertise and real engineering to move businesses forward
Book a 30-minute call and tell us what you are working on.
Schedule a meetingor email shiv@fennecapp.com